Today's high speed modems have made surfing the Internet much more enjoyable.
Many people are wondering why their brand new 56K modems only connect
at 28.8, 26.4 or less.
The reasons are complicated and varied. But the single most important
factor in attaining a high connection speed is phone line quality. Under
normal conditions, your modem and ours try to negotiate the highest possible
connection speed. If there is noise or other anomilies on the line, the
modems will drop back and try to negotiate at a lower speed. Under extreme
conditions, no connection at all can be made. Also, since each dialup connection is made on
a separate phone line between you and Hevanet, the acutal number of customers logged
on to Hevanet has no effect on the connection speed of any one customer.
Hevanet has many, many customers that report they consistantly get a
56K connection. There are those few whose phones lines will just not support
the higher speeds. 3Com/US Robotics does provide a special line that can
test your phone line and modem. Although it is a long distance call, it
should only take a few minutes to complete the test.
Line Test Info
Hawaiian V.90 site
that has a excellent troubleshooting section.
Check the Navas
28800-56K Modem FAQ for some great information on all topics concerning
Curt's High Speed
Modem Page. Tips, tricks, assorted information on modems
and related topics, and links to other sites. A good primer for beginners.