In order to protect our customer's privacy, all account information is
held strictly confidential and is not available online. However, here is
a brief overview and some common questions and answers.
How we Invoice
We normally send an email notice to your Hevanet email address approximately 2 weeks
before your account is due. You then have the option of sending a check
or Credit Card
information. If an email invoice is not convenient for you, let us know.
We can arrange to send your bill via US Mail. If you think your account
is due shortly, check your email. There should be a notice. If not, please
Many customers find it convenient to mail a check for their next service
period. You can also arrange to pay via Credit
Card. See our Credit
Card Web Page for a form you can fill out and mail or Fax to us.
Or you can give us a call at 503-531-9048 and we can take your information
Your Account Due Date
Your due date is normally one, three or six months after your initial
sign-up date. For privacy concerns, this information is not kept online.
Simply give us a call and we'll be glad to answer any questions you have
concerning your account. 503-531-9048 Mon-Fri 9-6
For every person that signs up on your recommendation,
you receive one month free service. To receive the credit for your free
month, make sure the new subscriber writes your Hevanet email address
on their application. This will enable us to properly credit your account.